Mask Factory Company Limited
Interpretation and Definitions
The words in which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
For the purposes of these Terms and Conditions:
Unless otherwise stated herein, capitalized terms in these Terms and Conditions have the same meaning as defined below:
Affiliate means an entity that controls, is controlled by, or is under common control with the Company or an official party authorized by the Company, where "control" means with specific ownership.
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in these Terms) refers to Mask Factory Company Limited.
Country refers to Hong Kong
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website and placing orders for goods through the service.
Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included, or made available by the Service.
Websites refer to MF club online store (https://www.mymfclub.com), Mask Factory online store (https://www.mymaskfactory.com), MF Living online store (https://www.mf-living.com), MF Pro online store (https://www.mymfpro.com), (collectively, these “MF Websites”)
You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
Placing Orders for Goods
By placing an Order for Goods through the Service, You warrant that You are above the age of 18 and are legally capable of entering into binding contracts.
If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
No unlawful or prohibited use
We do not accept any Order cancellation. Please contact our customer service if you have special request.
Availability, Errors and Inaccuracies
We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Due to the tight supplies of anti epidemic materials, there may be slight tolerances with the filtration layers provided by our suppliers.
The Company reserves the right to revise its prices at any time prior to accepting an Order.
Subsequent to accepting an Order, if there is any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. You shall bear the additional cost incurred or suffered by the company by paying additional amount of such cost. In that event, we will notify You as soon as reasonably practicable and You may have the right to cancel Your Order.
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, American Express cards and other credit cards or online payment methods if applies.
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of Your Order.
For specific accounts (e.g. corporate accounts), the account holder needs to authorize the Company to charge or undertakes to pay the Initial Payment Fee and the subsequent Monthly or Yearly Fee (or subjects to the Company’s required specific subsequent payment practice) according to the payment method (including but not limited to credit card, direct debit from bank account with its account holder’s name for that account) provided from the specific application for the special kinds account.
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate suspension or termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Returns or Exchanges
Unless otherwise specified, no return or exchange of merchandise will be accepted. Subject to the returns or exchanges policy, merchandise may be returned or exchanged within seven (7) days of receipt or online purchase record if the merchandise you ordered are faulty, defective or damaged (with no fault on your part), or the merchandise are not what you ordered, or the delivery is of an incorrect quantity, provided that: the merchandise are unused and in the condition originally sold together with all parts and accessories which are provided with the merchandise including manuals, certificates, labels, tags, consumables, bags, and boxes; the packaging of the merchandise must be in the condition in which it was delivered to you; and a written request for return or exchange is sent to our customer service email and the merchandise is returned to the specific supplier from us within 5 working days provided that the Company does not responsible for the delivery cost. You agree and accept that merchandise is acceptable for exchange subject to stocks availability. Under no circumstances will we accept the return of any merchandise directly to us or be held liable for your damages for whatever reasons.
We only make deliveries in the specified areas of Hong Kong from Monday to Friday except Public holiday and when typhoon warning signal No. 8 or above or red rainstorm warning is in force. We currently do not make deliveries to remote areas and outer islands, and buildings without elevator facility. We reserve the right to decline delivery any time with or without reason at our sole discretion. You might also agree and accept that you will collect your ordered merchandise from our appointed location and under no circumstances will we accept cancellation of order or refund unless expressly permitted under these Terms.
We will deliver the merchandise ordered by you to the address you give us for delivery at the time you make your order through our online shopping platform or a third party provider authorized by Us. You agree to present your photo identification upon request when you acknowledge receipt of the merchandise. The merchandise shall be, and shall be deemed to be, delivered and accepted by you when the merchandise are delivered to the address you give us for delivery or in our pick up location. You agree and accept that we are entitled, at our option, to charge you additional costs or cancel your order without any refund or compensation to you in the event of your failure to accept delivery for whatever reasons.
Unless otherwise specified, we will use all reasonable commercial endeavors to make efficient delivery after your order is accepted. You agree and accept that under no circumstances will we accept cancellation of order or refund.
You will become the owner of the merchandise you have ordered when they have been delivered to you or picked up by yourself. Once merchandise has been delivered to you they will be held at your own risk and we will not be liable for the loss or damage.
"As Is" and "As Available" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind express or implied. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
No provision of these Terms is enforceable under the Contracts (Right of Third Parties) Ordinance (Cap.623 of the Laws of Hong Kong) by a person who is not a party to these Terms.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
Severability and Waiver
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Limitation of liability
Mask Factory and other words and product names referenced herein from the Website are either trademarks or registered trademarks of Mask Factory Company Ltd. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. All rights not expressly granted herein are reserved.
If you have any questions or comments related to the Website, please contact us:
By email: [email protected]